1. I want to contact you/ ask a question not answered here.
  2. How do I register and get the forms I need?
  3. Is there a registration fee?
  4. What does the registration fee include?
  5. Can I get a Tshirt?
  6. Can I walk without registering?
  7. Can I bring my children and/ or my dogs?
  8. Can my children bring skates/ skateboards/ scooters/ bikes?
  9. My child is under 17 but wants to walk independently, is this ok?
  10. Can I run the Big Fun Walk?
  11. I am a wheelchair/ electric buggy user, can I take part?
  12. I am visually disabled, can I take part?
  13. I am raising sponsorship through an online page,  must I register separately for the walk?
  14. I want to take part but I’m not sure I can come on the day.
  15. Can I bring extra people on the day?
  16. I registered but now I know I won’t be able to come, what should I do?
  17. I can’t take part this year but I would like to know about next year’s walk.
  18. Can we do the walk as a group?
  19. Can I take part as a practice for a different sponsored walk?
  20. I have lost my sponsor form/participant information pack. What should I do?
  21. How much money must I raise?
  22. What should I wear?
  23. Will I need any money?
  24. My friend wants to meet me at the end. Is this OK?
  25. What if I feel ill or am hurt while taking part?
  26. I don’t understand about Gift Aid.
  27. How and when should I send you my sponsor money?
  28. Can you accept charity cheques and vouchers?
  29. What happens to my personal information after I register/ send in my money?

 

1. I want to contact you/ ask a question not answered here.

Please contact the events team using the contact details below.

Phone: In the first instance call us on 020 8446 2288.
The phone is manned during office hours (9am – 5:30pm) and there is an answerphone out of hours. We promise we will call you back with the minimum of delay. Speak slowly and clearly and please spell any unusual names.

Email:bigfunwalk@northlondonhospice.co.uk
Post: Big Fun Walk, North London Hospice, 47 Woodside Ave, London, N12 8TT

Please note that a phone message or email arriving between 5pm on Friday 28 April and 9am on Monday 1 May 2017 will not be seen or answered until after the walk. We hope that any late query you may have is answered in these FAQs, but during these times you can call the Big Fun Walk events mobile 07932 457178.

 

2. How do I register and get the forms I need?

The quickest way is to click on the Register tab above (available from 1st October 2016). Complete the registration form and you will receive a confirmation email, this will include a link to set up your online fundraising page. During your registration you will be asked which method of delivery you prefer us to use to send you the Participant Information Pack. If you requested email you should receive an email within 7 days. If you requested post then you should receive it within 2 weeks.

If you don’t want to register online, you can register by phoning us on 020 8446 2288. If out of office hours, please leave a clear message including your first and last name, your full postal address, your phone number and a convenient time for us to ring you back.

Alternatively send us an email at bigfunwalk@northlondonhospice.co.uk, giving your first and last name, your full postal address and your phone number and we will email the forms for you to complete.

 

3. Is there a registration fee?

Yes. Adult participants (16 years and over) registering before 31st January 2017 will qualify for our early bird discount and can register for just £10. Adult registrations received after 1st February 2017 will cost £12.50.

Child participants (5 – 16’s years old) must register in a group with an adult. Child participants registering before 31st January 2017 will qualify for our early bird discount and can register for just £5. Child registrations received after 1st February 2017 will cost £7.50. Under 5′s are free.

All participants are required to raise a minimum sponsorship amount of £25 each.

On the day registration is available for £25 each.

 

4. What does the registration fee pay for?

The registration fee covers the costs of running the event; including insurance, council permissions, Royal Park charges, Westminster Events charges, Queen Elizabeth Charges and entertainment.  Most of the things provided to you during the event have been sponsored by one of our generous partners.

After registering you will receive a Big Fun Walk wristband (and t-shirt if purchased) through the post. The wristband is your ticket and MUST be worn at all times throughout the event.  These participant packs will be sent via Royal Mail from February 2017.

On the day all participants will receive a FREE Big Fun Walk drawstring rucksack, a bottle of water, lunch at Regents Park and refreshments at the finish line.

 

5. Can I get a T-shirt?

Our special commemorative T-Shirts to wear on the walk are available to purchase at the time of registration for £5. If you would like more than one T-Shirt or want to order a t-shirt after you have registered please phone us.

 

6. Can I walk without registering?

No. We require everyone taking part to register in advance. It is vital to ensure that we have appropriate stewarding, insurance, first aid cover, food and drink etc. Please remember that this is a charitable event and the money we raise will allow North London Hospice to continue its vital services in the community.

 

7. Can I bring my children and/or my dog(s)?

Yes. We have lots of children of all ages taking part (Children over 5 must be registered). The route is suitable for pushchairs and buggies and we are often surprised by the number of quite tiny children who insist on toddling at least part of the way. It’s a good idea to bring extra drinks and/ or snacks to keep your children going between the refreshment stop, lunch and the finish point.

Well-behaved dogs on leads are welcome. Some even register and have their own sponsor forms and medals!

 

8. Can my children bring skates/ skateboards/ scooters/ bikes?

If your children would like to bring any of the above they are welcome. You should make sure they are not a hazard to other people, particularly at the start and end points where there is inevitably occasional congestion.

 

9. My son/ daughter is under 16 but wants to walk independently. Is this OK?

If your child is under 16 they must walk in the company of a responsible adult. Please be aware that everyone taking part in the Big Fun Walk does so at their own risk.

 

10. Can I run the Big Fun Walk?

Whilst we reassure the vast majority of participants that the Big Fun Walk is not a run or a race, yes, you can run if you wish.

Please note: The Lunch Stop in Regents Park consists of vegetarian and meat sandwiches and will be available between 11.45am and 1.15pm.  The refreshments at Storeys Gate will be available from 1.30pm. If you arrive early, or late, at either of these points you may miss the lunch and refreshments.

 

11. I am a wheelchair/ electric buggy user. Can I take part?

Yes, we have wheelchair and electric buggy users taking part. There is a slightly modified route for wheelchair users. Please contact us (see above) for more details. If you feel the entire route is too long for you please feel free to leave at any point. Please note that you are responsible for making your own way to the start and from the finish point of the walk or any other point on the route should you decide to join or leave the walk part way.

 

12. I am visually disabled. Can I take part?

Yes, we regularly have at least one visually disabled walker with a guide dog and a companion.

 

13. I am raising sponsorship through an online giving page. Must I register separately for the Big Fun Walk?

Yes, if you have a Big Fun Walk online fundraising page you still need to register separately with us.

We ask participants to raise money through Virgin Money Giving rather than Just Giving as the charge to the charity is less.

Virgin Money Giving is a really simple way of maximising your sponsorship. All money raised is transferred directly into our bank account so you don’t have to worry about chasing people for money. Plus, if your supporters are UK taxpayers, the Gift Aid is calculated automatically.

Click here to set up your page. All you need to do is enter the amount you want to raise and answer NO to “Has your charity contributed to the cost of your event?”

It’s up to you how long you keep your page open for – how long do you think it will take you to remind your supporters to sponsor you?

If you are not registered with Virgin Money Giving you will now have to enter your details, but this shouldn’t take more than a couple of minutes.

Once you are registered you then choose your webpage name, this is what you will give out to people when asking them to sponsor you. For example, www.virginmoneygiving.com/joebloggswalk2017.

You are also given the option of personalising your page. You might want to write why you have chosen to support North London Hospice or add a photograph.

And that’s it!

You can now share your webpage address with everyone – why not add a link to your email signature, put it on your Facebook profile and give it out to all your work colleagues.

 

14. I want to take part but I’m not sure if I can come on the day.

If you are uncertain that you will be able to come on the day, just register in the normal way and if you cannot come please let us know that you cannot/ could not take part. You can tell us either in advance or after the walk. We would rather have a few registered participants that do not take part than have people turning up to register on the day, which increases congestion at the start point and causes huge administrative problems for us.

We deliberately charge a ‘late registration fee’ of £25 payable at the start of the Walk, to encourage people to register in advance.

 

15. Can I bring extra people on the day?

Advance registrations is preferred as we need to know how many particitpants we have to ensure that we have appropriate stewarding, insurance, first aid cover, food and drink etc.

On the day registration will be available but will cost £25 per person.

 

16. I registered but now I know I won’t be able to come. What should I do?

No problem. If you can, please let us know either before or after the walk that you can’t/didn’t come. Just phone, email or drop us a line. If you have already collected any money in cash form, you should ask your sponsors if they would like it back or if they are happy to donate it to the North London Hospice. If the latter, please send us your sponsor form and money in the normal way and add a note to let us know of your sponsors’ kindness.

 

17. I can’t take part this year but I would like to know about next year’s walk.

Please contact us giving your title, first name, last name and address including your postcode and we will add you to the mailing list.

 

18. Can we do the walk as a group?

If you would like to walk as group with friends and family, please do. Complete the ‘group’ registration form online. If you are not registering online, all adults (16 and over) in the group will need to complete separate registration forms and you will need to list all participants aged 5-16 years.  Please note that we still require you to raise minimum sponsorship amounts (so a group of 10 people will be required to raise £250).  See question 3.

 

19. Can I take part as a practice for a different sponsored walk?

Yes, if you feel you need to get limbered up for a different sponsored walk taking place at a later date then by all means join us. However, please be aware that we still require you to register and raise any minimum sponsorship amounts. This applies even if the other event is in aid of the North London Hospice, unless previously agreed.

 

20. I have lost my sponsor form/participant information pack. What should I do?

Please contact us on 020 8446 2288 and we will email or send another form to you. 

 

21. How much money must I raise?

All participants are required to raise a minimum amount of £25 each.

 

22. What should I wear?

An official Big Fun Walk T-shirt!  We would like as many people as possible to wear the Big Fun Walk t-shirt, which is why we are only charging £5 each.

We also recommend comfortable layered clothing which will keep you warm if there is a chilly start to the day and which you can gradually remove if and when it warms up later. Wear well-fitting, comfortable footwear such as trainers or flat shoes. You will regret wearing ballet pumps, high heels, wellies, loose-fitting shoes or flip-flops, whereas walking boots such as those worn in the Peak District are definitely overkill. If it looks like rain a folding umbrella is a good idea. If you have young children and/or dogs with you, you may wish to bring some snacks.  Remember, you will be given a Big Fun Walk drawstring rucksack at check-in to carry it all.

If you are in a team you can wear suitable matching items, and fancy dress and barmy headgear will definitely increase your chances of featuring in our online photo gallery!

 

23. Will I need any money?

Yes probably. You must get yourself to the start point of the walk at the forecourt of East Finchley tube station and home again from the end, so if you are using public transport you will need fare money or sufficient credit on you Oyster Card. We provide refreshments, lunch, hot drinks and pastries, all at no charge, but you may also want to buy something en route if you get particularly low in energy (any excuse for a Mars bar).

Please note: We cannot cater for specialist dietary requirements like Kosher, Halal, Paleo, gluten/dairy free etc, please bring your own lunch if you need to.

You will also have the opportunity to treat yourself to a massage at the end of the walk. Our generous massage therapists are providing this free of charge. They will ask you to pay what you feel the massage is worth, they are then donating the funds directly to North London Hospice.

 

24. My friend wants to meet me at the end. Is this OK?

Yes, they will be very welcome. The best way to reach Storey’s Gate, Westminster is by public transport. The nearest tube is St James Park. They are welcome to enjoy the refreshments and entertainment too, but we would appreciate a small donation from them.

 

25. What if I feel ill or am hurt while taking part?

If you know or suspect that there is a possibility of being taken ill or incurring or aggravating an existing injury, we recommend that you do the sensible thing – stay safely at home and just enjoy the photos on our website after the walk. For an unforeseen accident or illness we have qualified first-aiders amongst our organisers, marshalls and stewards and we have ambulance and paramedic cover for fast response to a medical emergency. By registering for the Big Fun Walk you accept that you are taking part at your own risk.

 

26. I don’t understand about Gift Aid.

Gift Aid, a terrific concept which means we benefit from an extra 25p for every £1 you donate, at no extra cost to you! This is how it works: if you donate or pledge sponsorship money to a registered charity and you are a UK taxpayer (i.e. you pay income tax or capital gains tax on your wages, savings and investments) and you ‘Gift Aid’ your donation, for every £1 you give us HM Revenue and Customs give us an extra 25p. This extra bit comes out of what you have paid (or will pay) HMRC in that tax year. It doesn’t cost you anything extra and you don’t have to worry about complicated calculations or anyone knowing any of your private information.

We are encouraging as much sponsorship as possible to happen online through either Virgin Money Giving or Just Giving since the Gift Aid payments are made automatically. This is far more efficient and cost-effective for the Hospice. See question 13.

If you do want to use paper sponsorship forms, all you have to do is put your first and last name, your full home address (or at least your house name or number and full postcode) and tick the Gift Aid column. We do the rest, and you have a nice warm glow. Please note that a donor who is not a UK taxpayer should not tick the Gift Aid column. Donations and sponsorship paid by charity cheque or voucher or paid from a business cannot be Gift Aided.

 

27. How and when should I send you my sponsor money?

If you use an online fundraising page, all of the money and Gift Aid payments are transferred to the Hospice automatically. We encourage everybody to have raised their sponsorship by the day of the walk but recognise that this isn’t always possible, so as soon as possible after the walk is still absolutely fine.

If you have used fundraising forms and have collected cash from your sponsors, please collect the money pledged by your sponsors and send a cheque made payable to ‘North London Hospice’ to Big Fun Walk, North London Hospice, 47 Woodside Avenue, London, N12 8TT. Please do not send uncrossed Postal Orders nor any cash through the post (we lose a significant amount this way!). Please do not take or send any forms, money or cheques to any of the Hospice shops as it causes administration problems for both the Hospice staff and shop staff and will result in significant delay in the funds reaching us.

28. Can you accept charity cheques and vouchers?

Yes, we are happy to accept cheques and vouchers from KKL, Cafod and similar organisations. These should be made payable to ‘North London Hospice’ and sent to the same address as the rest of your sponsor money. Please note that donations and sponsorship paid by charity cheque or voucher or paid from a business are not eligible for Gift-Aid.

29. What happens to my personal information after I register/send in my money?

After we have received all the sponsor money due and completed the Gift Aid process we make up a mailing list which we use to send out information about the following year’s Big Fun Walk. Copies of sponsor forms which bear Gift Aid donations are kept (this is a HMRC requirement). We securely shred the registration forms, and sponsor forms without Gift Aid. The Gift Aided sponsor forms are also securely destroyed when they are no longer required. We don’t and won’t make your personal information available to any other organisation unless required to by law. If you want to be taken off our mailing list please let us know and we will remove you immediately.